Terms of service

Last Updated: March 11, 2026

Welcome to NovPop. These Terms of Service (“Terms”) govern your use of the NovPop website and related services. By accessing or using our website, purchasing products, or interacting with any part of the Services, you agree to these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.

1. Electronic Communication

When you visit our website, place an order, or contact us by email, you are communicating with us electronically. By doing so, you consent to receive communications from us electronically. These communications may include order confirmations, updates, service notices, and promotional messages.

You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

2. Copyright

All content on this website—including text, graphics, logos, images, product designs and artwork—is the property of NovPop or its content providers and is protected by international copyright laws.

You may not copy, reproduce, distribute, publish, or otherwise use any content from this website without prior written permission from NovPop.

Custom artwork created through our services may not be reproduced or used for commercial purposes without authorization.

3. Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have obtained permission from a parent or legal guardian.

You agree to provide accurate and complete information when placing orders or creating an account and to update your information if it changes.

4. Limited License and Access to the Services

NovPop grants users a limited, non-transferable, and non-exclusive license to access and use the website for personal, non-commercial purposes.

You may not:

* Resell or commercially exploit the website or its content
* Copy or download information for the benefit of another business
* Use automated tools such as bots or scraping software
* Attempt to interfere with the operation of the website

Any unauthorized use terminates the permission granted by NovPop.

5. Trademarks

The name NovPop, our logos, product names, and related brand elements are trademarks or trade dress of NovPop.

These trademarks may not be used in connection with any product or service that is not associated with NovPop or in a manner that may cause confusion among customers.

6. Third-Party Services

Our website may contain links or integrations with third-party platforms, including payment processors, shipping providers, analytics tools, and social media platforms.

These services operate independently and are governed by their own terms and privacy policies. NovPop is not responsible for the practices or content of these third-party services.

7. Referral Program

From time to time, NovPop may offer referral programs that allow customers to invite others to the platform in exchange for rewards or discounts.

Participation in referral programs must comply with the program rules. NovPop reserves the right to cancel or modify referral benefits if abuse, fraud, or suspicious activity is detected.

8. Gift and Offer Codes

Promotional codes, gift cards, and special offers may be issued periodically. These offers:

* May be subject to expiration dates
* Cannot be exchanged for cash unless required by law
* May be limited to specific products or regions

NovPop reserves the right to cancel or refuse promotional codes that are used improperly or obtained through unauthorized means.

9. Warranty

We strive to provide high-quality products and services. However, custom artwork and personalized products are created based on customer-provided images and preferences.

While we make every effort to ensure satisfaction, results may vary depending on image quality, artistic interpretation, and printing processes.

Except where prohibited by law, products are provided **“as is”** without additional warranties beyond those explicitly stated on the website.

10. Digital Millennium Copyright Act

NovPop respects intellectual property rights. If you believe that material on our website infringes your copyright, you may submit a notification under the **Digital Millennium Copyright Act (DMCA)**.

Your notice should include:

* Identification of the copyrighted work
* Identification of the allegedly infringing material
* Contact information for the complaining party
* A statement confirming your good-faith belief that the use is unauthorized

Upon receiving a valid notice, we will review and address the claim in accordance with applicable law.

11. Termination

We reserve the right to suspend or terminate access to our website or services if users violate these Terms or engage in behavior that harms our platform or other customers.

Termination may occur without prior notice.

12. Dispute Resolution

In the event of a dispute arising from the use of our website or services, both parties agree to attempt to resolve the matter through informal negotiation first.

If a resolution cannot be reached, the dispute may be handled through binding arbitration or applicable courts depending on governing law.

13. Indemnification

You agree to indemnify and hold harmless NovPop, its affiliates, employees, partners, and service providers from any claims, damages, or legal expenses arising from your use of the website, violation of these Terms, or infringement of third-party rights.

14. Limitation on Liability

To the maximum extent permitted by law, NovPop shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the website or services.

Our total liability for any claim relating to a purchase will not exceed the amount paid for the product in question.

15. Disclaimer

The information and services provided on this website are offered on an “as available” basis. While we aim to maintain accurate and reliable content, we do not guarantee that the website will be uninterrupted, error-free, or completely secure.

16. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

17. Waiver

Failure by NovPop to enforce any part of these Terms does not constitute a waiver of our right to enforce those provisions at a later time.

18. Modification

We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated revision date.

Your continued use of the website after changes are posted indicates acceptance of the revised Terms.

19. Survival

Provisions relating to intellectual property, limitation of liability, dispute resolution, and indemnification will continue to apply even after termination of your use of the Services.

20. Entire Agreement

These Terms constitute the entire agreement between you and NovPop regarding the use of the website and services, superseding any prior agreements or understandings.